Terms of Service / AUP
Use of Products and Services
1.0 Cenixs LLC enforces a Law of the Land stance when it comes to any and all content hosted on the services provided by Cenixs LLC. This means that you may only host any content that is legal in the country which your service resides.
1.1 In order to purchase and utilize any service provided by Cenixs LLC, you are required to keep the following information valid including during the registration process:
1.2 Cenixs LLC may suspend to terminate your services or account entirely at any time without notice if you violate any Laws of the Land, or, if upon chargeback, fraudulent order, or abuse of staff or services provided.
1.3 Cenixs LLC requires all account details to match the utilized Payment Method.
1.4 Cenixs LLC reserves the right to request ID verification before processing orders that have been flagged for fraud, or, are suspected fraud by the Billing Team.
1.5 Clients are forbidden from opening more than one personal accounts.
1.6 Clients may open a Personal and Business account
1.7 Clients may not provide third parties with access to their Personal or Business Client Account under any circumstance
1.8 All services must be paid promptly to avoid cancellation. Automated cancellation of new unpaid services occurs within 3 business days. Automated cancellation of active unpaid services occurs within 15 calendar days from the point of overdue invoice
1.9 Unpaid services will be suspended 3 days past the due date of the service
1.10 Accounts with unpaid balance and no active service will be scheduled for closure after 90 Days
1.11 Account Credit does not expire and cannot be transferred between accounts
1.12 Existing account credit will be automatically applied towards future invoices
1.13 Account Credit may not be withdrawn or cashed out in the form of a external payment
1.14 PayPal and Stripe transactions are eligible for a refund within 3 days of the initial order for the service
1.15 Services which progressed to the Active stage are not eligible for refund. If a Service is cancelled with days remaining, a prorated credit shall be applied to the account.
1.16 Cryptocurrency transactions are ineligible for a refund
1.17 Chargebacks and disputes against any payment will result in immediate service termination and account closure without refund, and the Client is prohibited from ordering services from Cenixs LLC for a period of 5 Calendar Years from the date of account closure
1.18 Orders are provisioned during Business Hours
1.19 Orders placed outside of Business Hours are provisioned within 24 hours on Business Weeks (Monday to Friday), and, if placed on a weekend (Saturday and Sunday), the next business day
1.20 Upon termination, all data and backups are destroyed and unrecoverable
1.21 Upon suspension, the service is brought offline and disabled from being utilized until a payment has been made on the service, or, the situation resulting in the suspension has been resolved
1.22 Cenixs LLC requires 30 day written notice for cancellations to our Billing Department. Services which do not receive adequate cancellation notice or non-payment will be sent to Collections.
1.23 Cenixs LLC reserves the right to modify the Terms of Service and Acceptable Usage Policy with minimal notice (24 hours)